1-877-VET2VET (838-2838)
Public Service Announcement

With voiceover by James Earl Jones


Vet2Vet Veterans Crisis Hotline

Components of this program include:

  • Training veteran peer counselors and certifying crisis centers to take these specialized calls using QPR (Question Persuade and Refer) for law enforcement and veterans specifically.
  • Data collection of non-confidential information to provide a constant feedback loop for the improvement of services.
  •  Maintain a resource database for use by crisis centers to provide local resources available to this population.
  • The development, printing, and distribution of new and current public education brochures, to all returning soldiers and existing veteran populations, which explain the resources available through this service.
  • To help the returning service men and women navigate the complexities of the VA mental health system. To hold their hand through the process and not let go until they have received satisfactory services.

Current state of the program:

The program went live in 2008. It receives thousands of calls per month from veterans. To date our combined lines have received over 50,000 calls from veterans and their families.
The founder Reese Butler testified before the Congressional VA Sub Committee on Health.

The Kristin Brooks Hope Center is a public benefit corporation that operates the National Hopeline Network 1-800-SUICIDE (the Network). The Network links over 200 community crisis centers that have been certified to respond to individuals in life crisis as well as connecting callers to local community resources.

By working to optimize the reach and impact of community crisis centers in the United States, the Network ultimately seeks to make the services those centers provide more accessible to those who desperately need them, regardless of where in the U. S. the call originates.

Today, 1-800-SUICIDE routes an average of 35,000 calls per month to trained call takers in a local crisis center. These centers are trained to provide an existing, well-known, and well-established program of suicide prevention.

In order to reach highly vulnerable populations, the Network has developed several peer to peer hotlines with the objective of providing specialized health and welfare services. The latest project in this area is 1-877-VET2VET (838-2838). This a toll-free line targeted to the population of returning armed forces men and women and veterans from previous conflicts and wars. This “life” line is a confidential connection which plans to utilize trained peer veterans ready to provide hope and help 24 hours a day, 7 days a week. By utilizing the existing telephone technology used to route 1-800 SUICIDE calls, veterans will be connected to their peer call taker and provided immediate help needed as well as access to local health and welfare resources. In addition the peer counselor will help the soldier or veteran navigate the often complex VA system to access the mental health resources that are being sought.

Preventing Suicide the National Journal

Battle Wounds - Countering suicide in soldiers and vets issue

The willingness with which our young people are likely to serve in any war, no matter how justified, shall be directly proportional to how they perceive the veterans of earlier wars were treated and appreciated by their nation. George Washington

Journal coverIt is a time to honor soldiers who gave their lives in service to their country. Some soldiers lost much of themselves in combat though they may have not lost their lives. Some have returned deadened and numbed to emotion, wracked with survivor guilt and images of what they witnessed.

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Preventing Suicide the National Journal

A Landmark Program Beyond Compare - US Airforce Suicide Prevention Program issue

With the December 2003 publishing of the University of Rochester study of suicide in the U. S. Air Force (USAF),  Preventing Suicide is proud to present an in-depth look at this groundbreaking program - the first of its kind to suggest that suicide is indeed a preventable health problem.
In this issue we consider this landmark community-based program and its publication in the British Medical Journal from various angles.

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